Help

Frequently asked questions.

Are ASTHRA products natural?

Our formulations are herbal and Ayurvedic-inspired, made with blends of 30 to 35 selected herbs in nourishing bases like pure coconut oil. Full ingredients are listed on every product page.

Is Cash on Delivery available?

No, COD is currently not available. We accept UPI, cards, net banking and wallets through Razorpay's secure checkout.

How much is delivery in India?

A flat ₹70, and free on orders of ₹999 and above. Kerala: 3 to 6 business days. Rest of India: 5 to 10 business days.

Do you ship internationally?

Yes, we ship worldwide. International delivery is a flat ₹1,500 per order. Prices are charged in INR and your card converts the amount automatically. Customs duties, if any, are payable by the recipient.

How do I choose a quantity?

Where a product comes in more than one size or option, pick it on the product page and the price updates instantly.

Can I exchange a product?

Yes, within 7 days of delivery for wrong, damaged or defective products. For hygiene reasons, opened or used products can't be exchanged unless they arrived damaged.

How do I track my order?

You'll receive tracking details on WhatsApp or email when your order ships. Signed-in customers can also see live status under My Account.

Should I patch test?

Personal-care products can suit people differently. If you have sensitive skin, try a small amount on your inner arm first and check the full ingredient list.

How can I reach you?

Message us on WhatsApp at +91 99461 25355. Working hours: Monday to Saturday, 9:00 AM to 6:00 PM.